Customer Service Specialist Remote Work In Dubai

PULSEMEDIA (EMEA) Remote Jobs in Dubai 2026 

Looking for a remote job in Dubai that combines customer service with administrative responsibilities? PULSEMEDIA (EMEA) is currently hiring a Customer Service Specialist Admin for a full-time remote position. This opportunity is ideal for professionals who enjoy helping customers, organizing information, and working efficiently in a virtual environment.

If you have experience in customer support, administration, or office coordination and want to work remotely with a growing international company, this could be the right opportunity for you.

Job Details

• Company Name: PULSEMEDIA (EMEA)
• Job Title: Customer Service Specialist Admin
• Job Type: Full-Time
• Work Mode: Remote / Work From Home
• Job Location: Dubai, United Arab Emirates
• Industry: Customer Service & Administration
• Nationality: All Nationalities Can Apply
• Education: High School Diploma or Equivalent (Associate’s or Bachelor’s Degree Preferred)
• Experience: Minimum 1–2 Years in Customer Service, Administration, or Similar Roles
• Salary: Competitive Salary Package

Your Daily Responsibilities

As a Customer Service Specialist Admin, you will support both customers and internal teams by managing administrative processes and ensuring excellent service delivery.

Your key responsibilities include:

• Maintaining and updating customer records within the company’s CRM system and internal databases.
• Processing customer documents, service requests, and administrative forms accurately.
• Scheduling meetings, appointments, and follow-up calls when required.
• Preparing reports related to customer service performance and administrative activities.
• Assisting with onboarding documentation for new clients.
• Organizing digital files while maintaining accurate records.
• Supporting internal departments with documentation and administrative coordination.
• Monitoring shared email inboxes and forwarding inquiries to the appropriate teams.

Qualifications Required

Applicants should meet the following qualifications:

• High School Diploma or equivalent qualification.
• Associate’s or Bachelor’s Degree is preferred.
• At least 1–2 years of experience in customer service, customer support, administrative assistance, or office administration.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Exceptional attention to detail.
• Good problem-solving and critical-thinking skills.
• Ability to work independently while collaborating with remote teams.
• Professional, positive, and customer-focused attitude.

Preferred Qualifications

While not mandatory, the following skills will strengthen your application:

• Previous experience in remote customer support or administrative positions.
• Knowledge of digital marketing, media, or technology industries.
• Experience using project management platforms such as Asana, Trello, Monday.com, or ClickUp.
• Excellent time management skills and the ability to stay productive while working remotely.

Benefits & Perks

Successful candidates may enjoy a variety of employee benefits, including:

• Competitive salary package.
• Fully remote work environment.
• Flexible working schedule.
• Paid annual leave and company-recognized holidays.
• Career growth and professional development opportunities.
• Continuous training and mentorship programs.
• Supportive, collaborative, and inclusive company culture.
• Performance recognition and promotion opportunities.
• Access to modern technology and remote work resources.

Why Choose This Opportunity?

This position is ideal for professionals who prefer working remotely while building a long-term career with an international organization. You’ll gain valuable experience in customer service, administration, digital collaboration, and CRM systems while enjoying the flexibility of a work-from-home role.

How to Apply

Interested candidates can submit their application through the employer’s official recruitment portal.

Application Method:

👉 Click Here

Before applying, make sure your CV highlights your customer service experience, administrative achievements, CRM knowledge, Microsoft Office skills, and any experience working in remote teams.

Tips for Getting Shortlisted

• Customize your CV according to the job description.
• Highlight your experience with CRM software and administrative support.
• Mention your proficiency in Microsoft Office and Google Workspace.
• Include examples of customer service achievements.
• Demonstrate your ability to work independently in remote environments.
• Ensure your contact details are accurate and up to date.